The pandemic has struck hard on every industry. Businesses from different industry verticals gradually started understanding the power of coming on to the virtual platform.
Now, targeting customers through the online platform, collecting their data, analyzing them and formulating strategies, everything has to be performed on an online basis.
Here comes Salesforce into the picture where all magic happens.
Being the world’s biggest cloud-based CRM, Salesforce helps users in streamlining their sales, marketing, services, and other departments. And it also keeps them in sync and brings perfect collaboration.
Salesforce also has a flourishing network of Salesforce consulting partners that compacts with individual consultants and global consulting agencies.
How To Find the Right Salesforce Consulting Company?
Working on the Salesforce platform requires expertise, and you can get it with a Salesforce consulting company that has experienced and certified Salesforce consultants.
Hiring a Salesforce consultant is not an easy task. One single mistake can cost you severely.
Let’s first understand the concept of a Salesforce consulting partner.
The Salesforce consulting partner companies are authorized by Salesforce to offer Salesforce implementation and integration services.
A company that wants to become a partner, has to have a minimum of 1 company employee holding 2 or more certifications.
Here is the list of certifications that an organization has to acquire to become a Salesforce consulting company:
- Salesforce Certified Education Cloud Consultant
- Salesforce Certified Marketing Cloud Consultant
- Salesforce Certified Nonprofit Cloud Consultant
- Salesforce Certified Community Cloud Consultant
- Salesforce Certified CPQ Specialist
- Salesforce Certified Einstein Analytics and Discovery Consultant
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Pardot Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Field Service Lightning Consultant
But merely having a certified consultant is not sufficient. You have to keep your eyes and mind open while you hire a Salesforce consultant.
If you are also wondering how to hire a Salesforce Development Company, then here are some tips for you that might come in handy too.
Always Find The Right Business Goals
A clear vision is a ladder towards business success. Before you hire a Salesforce consultant or a Salesforce Consulting company, you should always have clarity on what type of product you require, what pain points a product will solve, will it be able to achieve the business goals.
Once you get the answers to all these questions, you should be able to make a wise decision while hiring a Salesforce consultant or a company.
Always Have Basic Salesforce Knowledge
If you want to be on the same page as your Salesforce consultant then you must have some basic knowledge about the platform. It will help you speak the same language as your consulting partner, and also help you understand his vision and goals.
Here’s how you can understand:
- Watch free product demos
- Learn introductory & explanatory videos on Salesforce.com
- Learn basic features of Salesforce
- Understand, where Salesforce fits in your business requirements
Prefer Quality Over Price
There are multiple Salesforce consulting partners available in the market. It’s up to you who you should select.
A wrong decision will cost you severely. A user with a tight budget should avoid hiring an individual consultant as it will result in higher cost, longer project completion time and project failure.
You can also go to the Pro Bono Volunteer Program, it is a platform where companies request for a Salesforce consulting partner.
Check The Reviews
Reviews are pivotal. To understand more about the Salesforce consulting company that you wish to hire, you can check their ratings and reviews on the AppExchange platform.
It will help you measure the level of customer satisfaction in a cleaner manner.
You can also check reviews of your prospective consultant company on IT services review platforms like Clutch.com or G2.com.
Have Patience
Investing in Salesforce requires a big decision. We suggest you always take your time to make an insightful decision.
Make sure you are concerned with your network of references, browse Salesforce platforms, and explore AppExchange, and other platforms. Conduct detailed study on the Salesforce consultant or a company, get satisfied, and then make any decision.
Conclusion
Believe it or not, investing in Salesforce technology is a big investment. Before being hasty, make sure you do your homework, planning, and investigation before making any final decision.
However, there are plenty of Salesforce consulting partners in the market, and one of the best among all is FEXLE Services. It is a Salesforce silver consulting partner with 13+ years of experience.
The company has an experienced team of Salesforce consultants and architects that are masters of their domains. From Salesforce integration to Salesforce implementation, FEXLE offers all kinds of Salesforce-centric solutions.
Hire FEXLE as a Salesforce Consulting Company, and let your business flourish like never before.
Fexle Services 